43
Technical Notes
SnapBridge 360/170 Issues
Problem Cause/Solution
A
The camera
cannot be paired
with a smart
device.
• Enable Bluetooth and Wi-Fi on the smart device. If you will
use NFC, enable NFC.
• Turn off the camera. The camera cannot enter pairing
standby mode when the camera is on.
• Turn off the airplane mode switch on the camera.
• Insert a memory card with sufficient free space into the
camera.
• Disconnect the HDMI cable or USB cable.
• Use a sufficiently charged battery.
• Follow “When You Cannot Pair with a Smart Device”
(A18) and repeat the pairing procedure.
• If the devices are paired, unpair and then re-pair.
• The camera cannot be paired with multiple devices at the
same time.
• If SnapBridge is running, close it.
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5
1
2
–
4, 35
–
19
–
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The camera
cannot be
operated via the
smart device.
• Perform pairing.
• If SnapBridge 360/170 M c Camera tab M Camera
settings M Network menu M Bluetooth M Send
while off is set to No, turn on the camera or set it to Ye s .
• Check that the B icon is displayed in SnapBridge 360/170
M a Connect screen. The B icon is not displayed when
the camera is off or immediately after it is turned on.
• If the camera is connected to a remote control, switch the
connection to the smart device.
13
–
–
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Cannot upload
images to a smart
device that has a
wireless
connection
established.
• Perform the operations described below when uploading
automatically.
-
S
elect SnapBridge 360/170 M a Connect tab M turn
on Auto download.
- Select SnapBridge 360/170 M c Camera tab M
Camera settings M Network menu M Send while
shooting M set Still images to Yes.
• To automatically send images captured using remote
photography, tap g on the shooting screen, and then
turn on Download on the screen that is displayed.
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