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147

Troubleshooting

The ReadMe File

Included on the installer CD is a README ﬁ le containing the most current information on Nikon Capture 4.

Please read this ﬁ le before installing and using Nikon Capture, as it may contain im por tant information

that could not be included in this manual. Should you encounter problems with Nikon Capture 4 not

covered in this section, please consult the README ﬁ le for the most up-to-date information.

Appendix D

Troubleshooting

Should you encounter problems with Nikon Capture 4, check the list on the following pages

before consulting your retailer or Nikon representative.

Nikon Capture 4 Does Not Start

Conﬁ rm that your computer system meets all of the requirements speciﬁ ed for using Nikon

Capture 4 (OS, memory, hard disk capacity, etc.). See “System Requirements” (

5).

Nikon Capture 4 Does Not Recognize the Camera

Verify that Nikon Capture 4 has recognized the camera. D2-series, D1-series, D200, D100,

D70s, D70, and D50 cameras will dis play PC in the con trol panel on top of the camera.

Check the power switch and mode dial

• Is the camera on?

• Is the battery fully charged? To reduce the drain on the battery, we recommend that

the camera be powered by an adapter (available separately) when connected to the

com put er.

• If you are using an AC adapter, is it properly connected and plugged in?

• Is the mode dial set to PC (D1-series only)?

• Is the function dial set to P, S, A, or M (D100 only)?

• Is the correct option selected in the USB menu (D2 series, D200, D100, D70s, D70, and

D50 only)? Select PTP when connecting a D2-series, D200, D70s, D70, or D50 camera

to a computer running Nikon Capture 4 Camera Control. Select Mass Storage when

connecting the D100 to a computer running Windows 2000 Professional, Win dows Mil-

lennium Edition (Me), or Windows 98 Second Edition (SE). When connecting the D100

to a Macintosh computer, select PTP.

Verify that the interface cable is properly connected

• Is the interface cable securely connected to both camera and computer?

Remember that IEEE 1394 connectors do not make a “click” when fully inserted. If the

cable is securely connected, try disconnecting the cable and reconnecting the devices

in a different order.

• Is there another peripheral connected to the IEEE 1394 bus?

Try disconnecting other IEEE 1394 devices and connecting just the computer and the

camera.

Are you using a recommended IEEE 1394 interface (D1-series cameras only)?

See “System Requirements” ( 5). For information on your IEEE 1394 in ter face, see the

manufacturer’s web-site.

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